Privacy Policy

www.visaukraine.com is committed to protecting the personal information submitted on our website. ‘Personal Information’ refers to all data which is specific to an individual which can be used to identify a person, or can be used in combination with other information to identify someone.

We strongly believe in being transparent about how we collect personal information, how it is used, and how it is shared. By making use of our services, you agree to our privacy policy and all of its conditions.

Information we collect

Due to the nature of the services we offer, www.visaukraine.com may collect, use and store the following personal information.

Personal information provided by the user

In order to use our services and complete an online application form on www.visaukraine.com the user will need to provide a range of personal information which includes the user’s full name, address, date of birth, passport details, and travel plans which can include dates, times, and accommodation info.

It is also necessary to provide some information that is highly sensitive, to process the visa application. Some of this sensitive information is related to the user’s gender, beliefs, health, sexual health, religion, ethnicity, genes of family background, and the user’s criminal record.

Documentation provided by the user

Some additional documentation might be necessary in order to process the visa application. Some of this documentation can be a copy or a scan of your passport, ID, resident card, or birth certificate. Other documentation can also include a bank statement, a letter of invitation, and a parental authorization letter in relation to a minor.

Device information

As most websites do, we collect information about users’ computers, phones, tablets or other devices which are used to visit www.visaukraine.com.

The information collected usually includes IP addresses, the user’s geographical location, and the browser and operating system. It is also important that users know that we are likely to collect data about the user’s habits and preferences such as the number of times they have visited our website and the time spent on our site.

How information is used

The user’s information has different purposes, all related to the services offered on this website. www.visaukraine.com can use the information in one or more of the following ways:

To process the application

The information provided by the user is used to process the application. We share the information given with the appropriate authorities in order for them to grant the user authorization to enter the country.

To communicate with the user

The data provided can be used to communicate with the user more effectively. By using the applicant’s information to contact them, we can answer their questions, emails, and notify them about the status of their application. We can handle their requests and provide assistance when needed.

To improve our website and services

The data gathered by our site will be analyzed using various programs that will help improve our website and the user experience. This includes improving our services and the website itself.

To comply with the law

In some cases, we are required by law to use your personal information to comply with various legal requests. We may need to share the user’s details when required to do so during legal proceedings, or during audits and investigations.

Other purposes

It is important that the user knows that their personal information might be used to prevent fraud and it can improve security measures. It will also be used to verify the user’s compliance with our Cookie Policy.

How information is shared

www.visaukraine.com will not share a user’s personal information with third parties except with certain organizations if one of more of the following situations apply:

With governments and authorities

In order to process the user’s visa application we share the information and the documentation the user provides with the government. The government needs specific details to approve or reject the visa application.

With affiliate companies

www.visaukraine.com is a global business and we have working relationships with a number of affiliate companies. Information can be shared between our affiliate companies which operate in multiple countries. Please note that the user’s information may be shared with these companies and personal information may be transferred between our own internal offices.

With service providers

Similar to many companies with online services, we use third-party service providers to carry out specific tasks on our behalf. Some of these tasks include processing credit card payments, providing advertisements, analyzing usage of our website and user habits, and sending emails. In the cases when we share this information with these third-party service providers, we will share only the information which is necessary to enable them to provide their service.

For legal reasons

If the law requires us to disclose personal information, we will share the info required by legal entities. This could include laws and regulations which apply within or outside your country of residence.

In the following situations, we may also need to disclose information:

to comply with legal process,
to respond to requests from public authorities and law enforcement officials,
to enforce our policies, to protect our operations and those of our affiliates,
to protect our rights, privacy or safety, to allow us to pursue available remedies, or to limit the damages we may incur.

Managing and deleting your information

If you have made use of this website, you have the right to request an electronic copy of your information. You may also request the deletion of your information.

We cannot reveal information about other people. It should be noted that we cannot delete information which we are obliged to keep by law.

Security and Retention of Personal Information

www.visaukraine.com has high security protocols and standards in place keeping in mind the safety of our users’ data. Our tools are meant to prevent loss, misuse, and alteration of data. User’s information is stored on firewall and password-protected servers as well as physical security measures in place.

User’s data will be retained for 3 years. Once this period is over, the information will be automatically deleted. Data retention policies and procedures ensure www.visaukraine.com complies with legal obligations.

The user must acknowledge that he or she is responsible for sending information via the internet and that www.visaukraine.com is not responsible to guarantee security for sending information online.

Amendments to the Privacy Policy

Users are advised that modifications or adjustments can be made to this Privacy Policy from time to time without prior notification at the request of management. All changes to this Privacy Policy will be applicable from the moment of their publication.

The user is responsible for being aware of the conditions of this Privacy Policy at the moment of purchasing services or products from www.visaukraine.com

Third Party Websites

Our website may feature links to websites that are not operated by us. www.visaukraine.com is not responsible for the privacy policies or practices of any linked third-party websites.

If the users chooses to click on any links to third-party websites and access their services, we highly recommend that the user carefully reviews their privacy policies before making use of their site or provide any personal information.

Children’s data

www.visaukraine.com will only collect the data of children for the sole purpose of processing the visa application or/and related services. Parents and legal guardians give this site their consent when they provide the data of minors to process the visa.

Who we are and how you can contact us

www.visaukraine.com belongs to CGL Internet, a private company which offers specialized online visa application services.

We are specialized in helping travelers obtain visas or travel authorizations from governments by providing expert assistance.

Our Customer Service Team at www.visaukraine.com can be reached at any time. This team can respond any questions or queries that you may have about how to apply online, security, or any other questions related to our service.